Payment Policy
Payment Methods: Payments for our services are accepted exclusively via the Curlec Payment Portal using the available payment options listed on our website.
Payment for Services Only: All payments are strictly for services provided, such as course fees, subscriptions, or similar offerings. No physical products are involved.
Payment Completion: Full payment must be made prior to access or participation in the service. Access will only be granted after successful payment.
Security: We utilize secure payment processing through the Curlec Payment Portal to protect your personal and financial information.
Confirmation: A payment receipt will be sent to your registered email address upon successful transaction. Please keep this receipt for your records.
Payment Issues: If you experience any difficulties during the payment process, please contact our payment support at [email protected] for assistance.
Refund Policy
Eligibility: Refunds are considered on a case-by-case basis. Generally, refunds are granted if the service was not provided as described, or if there was an error on our part.
Requesting a Refund: To request a refund, please contact us within 7 days of the payment date, providing your transaction details.
Processing Refunds: Approved refunds will be processed via the original payment method within 14 days. Please note that processing times may vary depending on your bank or payment provider.
Non-Refundable Services: Certain services, such as completed courses or subscriptions that have been accessed, may be non-refundable. Details of non-refundable services will be clearly stated at the point of sale.
Cancellation: If you wish to cancel a subscription or service, please contact us promptly to minimize charges or to request a refund where applicable.
Contact Us
For questions or concerns regarding payments or refunds, please reach out to our support team at [email protected].